FAQ


The Products:

Q: Are your products produced under environmentally friendly conditions? 

A: This is very important to us. Our print partners work with 100% biodegradable water-based inks that are 100% non-hazardous, toxin-free, and meet the strictest industry standards. 

Each print company has been selected as they are forward thinking in continuing to provide the most ethical working standards for all. 

Q: What are your  and ethical standards?

A: Begin With One will not use child labor. Begin With One and vendors will treat each employee with dignity and respect and we will not participate in verbal, sexual or psychological abuse. Begin With One and its vendors will provide employees with a safe and healthy workplace in compliance with all applicable laws and regulations, ensuring at a minimum, reasonable access to clean water and sanitary conditions,  fire safety, and adequate lighting and ventilation.

Q: Where are your products produced? 

A: We are USA strong and the manufacturing of our products takes place in the USA. 

Sizing: 

So we understand that getting sizing right can be a challenge. The majority of apparel is Bella Canvas, Gildan or Delta as they are the highest quality products, perfect for printing. Women’s apparel or unisex can typically run small. Use the size chart for each item to explain measurements and sizing.

We also suggest: 

Fitted look: purchase your actual size

Relaxed or more comfortable: purchase one size larger 

Very relaxed or oversized: purchase two sizes larger

If a sizing issue occurs email us and we will do our best to make it right. We get it. 

 Shipping: 

Q: How long does shipping take?

A: Within the USA shipping takes 10-14 days. Outside of the USA is less predictable and can take up to 30 days. 

Q: Do you offer Express Shipping? 

A: Yes, you can expedite shipping at checkout but production time of 2-7 days cannot be changed. Express shipping should help receive products once shipped within 2-3 days.  

Q: Can I change my order once placed. 

A: Your order is FINAL and we do not have the ability to change it. Please check your order carefully. We will do our best to work with you but please understand that certain errors cannot be corrected once you hit send. 

Q: What if I received only one item and not everything I ordered? 

A: That’s an excellent question. Never fear.  We are currently working with more than one print vendor to bring you the best products at the best cost. If one item arrives it is likely the other(s) are close behind.  Please wait three business days from the first shipment arrival to contact us. 

Payment: 

Q: Which payment methods do you accept? 

A: We accept all major debit/credit cards, Google, Paypal and Amazon pay

Q: What if my Discount Code is not working? 

A: We love to provide discounts. Please know that only one discount code can be applied per order so Free shipping will not work if you have already used a BOGO discount code. Each code can only be used once. 

Q: Is Ordering Online Safe?

Yes. The server that hosts Begin With One encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. All of the information you provide during the ordering process is restricted to our system.  

Begin With One Nonprofit

Q: Who are you and what do you do?

A: I am so glad you have found yourself here.  My name is Melanie Strobel and I am the Founder of Begin With One. Our nonprofit was born after the adoption or our young daughter and later a teenage son from Ethiopia. Once our eyes were opened to the debilitating effects of extreme poverty we could not pretend we had not seen. 

Within a few short months of our first adoption we began to champion those making a significant impact in Ethiopia and beyond. We lead teams, encouraged ethical photography, humble listening and blog posts to inspire everyday people to action beyond borders. To date we have been involved in projects such as clean water, hygiene education, child sponsorship, family preservation and reunification and women’s skills and job training in Ethiopia. We have supported an incredible organization in Haiti who seeks to keep children with their families by providing women’s jobs.  We have spent time at the Juarez/El Paso border listening, learning and donating to those who understand the issues and often the best solutions firsthand.  

It has been our job to partner rather than reinvent the wheel as they say. Throughout our website will we share the variety of experiences and organizations we now know and love. We have found that trusting indigenous leaders changes everything and often when they need most is a champion or a conduit to those with resources and the passion to join them to impact change.  

The products we sell have a two fold purpose. First, we long to see messages of inclusion, light and peace thrown around as often as we hear messages of disrespect, divide and disdain.  Now more than ever our actions as ambassadors of light matter. Secondly, we must use our purchase power for the greater good. Your gift to a caring friend or generous neighbor can impact a women in need of job in Ethiopia. That teacher gift you might feel inclined to give will allow us to support the homelessness crisis right here in West Michigan. Every little bit counts and together we can make a sizable impact while shining light through the darkness. 

Peace and Light,

Melanie Strobel